Term and Conditions

1. About Us

Pretty Dress Top Store is an online fashion retailer specializing in contemporary women’s clothing and accessories, including dresses, tops, athleisure wear, and statement jewelry. Our mission is to bring you stylish, quality pieces that complement your personal style.

Company Information:
Pretty Dress Top Store
2487 Wilson Avenue, Carrollton, TX 75006, United States
Email: [email protected]

2. User Obligations and Responsibilities

2.1 Account Creation

When creating an account with us, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.2 Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Use any automated means to access the site without our permission
• Make false or fraudulent orders

3. Products and Services

3.1 Product Descriptions

We strive to accurately describe our products (including 3/4 sleeve tops, floral dresses, athleisure wear, and accessories) with correct colors, sizes, and materials. However, slight variations may occur due to monitor settings and photography limitations.

3.2 Product Availability

All items are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.

3.3 Hygiene Products

For health and safety reasons, we cannot accept returns on bras & bandeaus, earrings, or bracelets unless they arrive defective.

4. Ordering and Payment

4.1 Order Process

Placing an order constitutes an offer to purchase which we may accept or decline. Order confirmation emails do not constitute acceptance of your order.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment card details on our servers.

4.3 Pricing

All prices are in US dollars and are subject to change without notice. We are not responsible for typographical errors in pricing. If an error is discovered after your order is placed, we will contact you before processing.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Shipped via DHL or FedEx, delivered within 10-15 business days after shipment
• Free Shipping: Available for orders $50+, shipped via EMS, delivered within 15-25 business days after shipment

We currently ship worldwide, with the exception of some Asian countries and remote areas. Delivery times may vary depending on location and customs processing.

5.3 Customs and Import Duties

International customers may be subject to customs fees and import duties which are the responsibility of the customer. We have no control over these charges and cannot predict their amount.

6. Returns and Exchanges

6.1 Return Policy

We accept returns within 15 days of receiving your order. Items must be:

• Unworn, unwashed, and in original condition
• With all tags attached
• In original packaging
• Accompanied by proof of purchase

6.2 Return Process

To initiate a return:

1. Email [email protected] with “Return Request” in the subject line
2. Include your order number and items to return
3. Wait for approval and instructions
4. Ship items to: Pretty Dress Top Store Returns, 2487 Wilson Avenue, Carrollton, TX 75006, United States

6.3 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping costs are non-refundable. Sale items are final sale.

6.4 Exchanges

Exchanges are available for size or style changes. Follow the return process and indicate your exchange preference. You will be responsible for any price differences.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Pretty Dress Top Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy for information about how we collect, use, and protect your personal data.

9. Limitation of Liability

Pretty Dress Top Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to our products or services shall not exceed the purchase price of the item in question.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, United States. Any disputes shall be subject to the exclusive jurisdiction of the courts of Carrollton, Texas.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the modified terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Pretty Dress Top Store
Email: [email protected]
Address: 2487 Wilson Avenue, Carrollton, TX 75006, United States